Shipping policy
Shipping Policy
Order Processing
Orders are processed within 1–2 business days (excluding weekends and holidays). You'll receive a confirmation email once your order is on the way.
Shipping Rates & Delivery Times
Shipping charges are calculated at checkout. We offer the following options:
Domestic (United States)
| Service | Carrier | Estimated Delivery |
|---|---|---|
| Economy Shipping | USPS / UPS | 5–7 business days |
| Standard Shipping | USPS / UPS | 3–5 business days |
| Expedited Shipping | UPS 2nd Day Air | 1–2 business days |
International
| Service | Estimated Delivery |
|---|---|
| Standard International | 14–30 business days (varies by destination) |
Delivery times are estimates and may vary due to carrier delays, customs processing, or local holidays.
Shipping Area
We ship to the contiguous United States (48 states + Washington D.C.) as well as select international destinations. Available shipping options will be displayed at checkout based on your delivery address.
Shipment Tracking
Once your order ships, you'll receive a tracking number by email. Please allow 24 hours for tracking information to update.
International Orders — Important Notes
- Delivery times for international orders are estimates and may be affected by customs clearance, local carriers, or peak seasons.
- Customers are responsible for any applicable customs duties, import taxes, or fees charged by their country.
- SabioCasa is not responsible for delays caused by customs processing.
Damaged or Lost Packages
If your order arrives damaged or does not arrive, please contact us within 48 hours at supportvip@sabiocasa.com with your order number and photos (if applicable). We'll assist you in filing a claim and arranging a replacement or refund.
Questions?
Email us anytime at supportvip@sabiocasa.com — we're here to help.